Politique de confidentialité
Thank you for visiting Yakety Yaks Chews (“we,” “our,” or “us”). Your privacy is important to us, and this privacy policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.yaketyyakschews.com (“Site”), purchase our products, or otherwise engage with our services.
We are committed to ensuring that your personal information is handled in a safe and GDPR-compliant manner. This privacy policy has been designed to comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. Data Controller Information
Yakety Yaks Chews
Location: Québec, Canada
Courriel : info@yaketyyakschews.com
We are the data controller responsible for your personal data as it relates to our services.
2. Data We Collect
We collect the following categories of personal information from you when you use our Site or purchase our products:
- Personal Identification Information: Name, email address, mailing address, phone number.
- Transaction Information: Payment details (note: we do not store credit card information directly), order details, shipping information.
- Website Usage Data: IP address, browser type, device type, cookies, and browsing behavior on our Site.
- Communications: Any information you provide when contacting us via email or through our contact form.
3. How We Collect Data
We collect personal data in the following ways:
- Direct Interactions: When you make a purchase, create an account, fill out a form, or communicate with us.
- Automated Technologies: Cookies and similar tracking technologies may automatically collect website usage data when you interact with our Site.
- Third-Party Sources: We may collect information from third parties such as payment processors and shipping providers.
4. Purpose of Data Collection
We collect and process your personal data for the following purposes:
- Order Fulfillment: To process your orders, deliver products, and manage payments.
- Customer Support: To respond to your inquiries, handle complaints, and provide customer support.
- Marketing Communications: With your consent, to send you updates, promotions, and offers about our products and services.
- Improvement of Services: To improve our website functionality, user experience, and overall service offerings.
- Legal Obligations: To comply with applicable laws, regulations, and legal processes.
- Security: To ensure the security of our Site and protect against fraud and unauthorized access.
5. Legal Basis for Processing
Under the GDPR, we rely on the following legal bases to process your personal information:
- Consent: We will obtain your explicit consent to send marketing communications and to use certain cookies (where applicable).
- Contractual Necessity: Processing your data is necessary for the performance of a contract with you (i.e., to fulfill your order).
- Legitimate Interests: We may process your data for our legitimate interests, such as improving our Site, provided that these interests are not overridden by your rights and interests.
- Legal Compliance: We may process your data to comply with legal obligations, such as tax regulations.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your interactions with our Site. Cookies help us improve your user experience and track browsing behavior for website optimization.
You can manage your cookie preferences through your browser settings and opt out of certain cookies at any time.
For more details, please see our Cookie Policy [link to cookie policy].
7. Data Sharing and Disclosure
We will not sell, rent, or trade your personal data to third parties. However, we may share your data with the following entities for the purposes outlined above:
- Service Providers: Third-party vendors, including payment processors and shipping providers, that assist us in delivering our services.
- Legal Authorities: We may disclose your personal information to regulatory bodies or law enforcement where required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the new owner.
8. International Data Transfers
As we are based in Quebec, Canada, your personal information may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer your data internationally, we take appropriate measures to ensure your data is protected in accordance with GDPR standards, including the use of contractual clauses approved by the European Commission.
9. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting obligations. Once your data is no longer required, it will be securely deleted or anonymized.
10. Your Data Protection Rights
Under the GDPR, you have the following rights with respect to your personal data:
- Access: You have the right to request access to your personal data and receive a copy of it.
- Rectification: You have the right to request corrections to inaccurate or incomplete data.
- Erasure: You can request the deletion of your personal data where it is no longer necessary for processing.
- Restriction: You have the right to request that we limit the processing of your data under certain circumstances.
- Portability: You can request that we transfer your data to another service provider in a structured, commonly used format.
- Objection: You have the right to object to the processing of your data for certain purposes, such as direct marketing.
- Withdraw Consent: If we are processing your data based on your consent, you can withdraw that consent at any time.
To exercise your rights, please contact us at info@yaketyyakschews.com. We will respond to your request within 30 days.
11. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, loss, misuse, or alteration. These measures include encryption, access controls, and secure servers. However, please note that no method of data transmission over the internet or method of electronic storage is completely secure.
12. Changes to This Privacy Policy
We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on this page, and we will notify you of any significant changes. We encourage you to review this policy periodically to stay informed of how we are protecting your data.
13. Contact Information
If you have any questions or concerns regarding this privacy policy or your personal data, please contact us at:
Yakety Yaks Chews
Courriel : info@yaketyyakschews.com
Adresse : Québec, Canada
This privacy policy aims to be comprehensive and transparent in how we handle your data in compliance with GDPR and other relevant data protection regulations.